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Help our clients solve the biggest challenges of their IT organisation. In our Technology Strategy & Transformation Team, our expertise is rooted in a deep understanding of technology coupled with excellent communications skills and broader business understanding. We work together with some of the largest organisations in Switzerland and the world to introduce the change that really makes an impact for their business.

How you can make an impact

• Work on challenging ServiceNow projects, either within a larger team or as an advisor on smaller engagements
• Support clients through complex Enterprise Service Management transformations and ServiceNow implementations
• Work across several industries including our primary focus areas of Life Sciences, Financial Services, Consumer Products and Public Sector
• Work in international teams with very professional and like-minded colleagues, and engage in and manage business development activities, marketing initiatives and practice development activities
• Develop and broaden your network by working together with other parts of the company or other member firms outside of Switzerland

Requirements

• You have 4 or more years of experience leading ServiceNow implementations (ServiceNow ITSM, ITOM, SAM, Sec Ops, IRM or associated modules) of major business & system transformation efforts
• You have experience in agile delivery methodology - SCRUM, etc.
• You are capable at developing / reviewing and maintaining a comprehensive implementation plan for a ServiceNow implementation
• You have experience in managing design and development teams through full delivery lifecycle, including managing project financials
• You have experience in presenting progress updates and providing details of risks and issues to senior stakeholder
• You have experience in managing and resolving typical technical and delivery issues on ServiceNow delivery projects in collaboration with client stakeholders
• You have experience in working with near-shore and off-shore deliver teams
• You have a strong understanding of ServiceNow applications and modules, understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
• You have strong technical project management and/or leadership skills
• You are a certified ServiceNow System Administrator
• You are a confident communicator in English and German